
Threats and hate speech: The platform will remove content that encourages violence, features credible threats to individuals or groups, or includes hate speech. In a nutshell, this guideline prohibits nudity, though there are a handful of exceptions - including post-mastectomy scarring photos, breastfeeding, and nudity in paintings and sculptures. Nudity: Images posted on Instagram need to be appropriate for a diverse audience. That means users are expected to respect copyright - which generally protects original expression like images and words but not facts and ideas - and trademarks, defined as a word, slogan, symbol, or design made to distinguish products or services from an individual, group or company. Instagram's community guidelines prohibit sharing content that users don't own the rights to. Here's a summary of what Instagram considers legitimate issues: If you're not sure whether your issue can be reported or if someone has committed a reportable offense, review Instagram's community guidelines. If you found this useful, give it a thumbs up and share!Īlso, don't forget to follow me on Insta (I rap and cook!) and Linkedin.You can report any post, account, or comment that you feel violates Instagram's community guidelines. Other – If you don’t see your reason for wanting to contact Instagram, click this option. Exploitation – Select this option to view resources regarding reporting human trafficking. Abuse & Spam – Click this option to report abuse, spam, or harassment. Self-Injury – Click this option to report posts in which another user is clearly harming themselves. Exposed Private Information – Select this option if you encounter someone posting a user’s private information (e.g., home address). Hate Accounts – Click this option to report a hate-speech account.
Underage Children – Click this option if you think you’ve found an account belonging to someone under the age of 13.Impersonation Accounts – Select this option if you have evidence of an account impersonating you.Hacked Accounts – Select this option if you believe that your account has been hacked.What types of problems can you report to Instagram? You can type your question at the top and see if there’s an answer that satisfies you.Īnother place would be to try your luck and message Instagram’s Facebook page or Twitter page. Where to find quick help for your Instagram problemsĪ good place to go is the Help Portal at.
Instagram is known for their beautiful pictures, not their customer service unfortunately. Second, they have 1 billion users ( as of June 2018) they probably get an absurd amount of support tickets which are too much to handle (even for a company the size of Facebook). The answer is two fold: for starters, your issue is most likely not that high of a priority for Instagram. Why aren’t you receiving a response back from Instagram? Scroll down to Support > Report a Problem.You can also do this (although with less options) directly on the Instagram mobile app. Select the type of issue you’re experiencing.On the left-hand side, click Privacy and Safety Center.To submit a support ticket on Instagram follow these steps: If you want to increase your chances of receiving a reply, continue reading. Instagram’s support email: note that it is highly unlikely you will get a response back.).Instagram’s phone number: 65 (press 2) – automated support, no humans.
#Instagram customer service 2019 how to#
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